Airport Performance Insights

How to WOW your passengers

If you take a look around the world, you can see a number of examples of how airports have created architectural masterpieces in order to WOW their passengers. However, to create an unforgettable WOW factor, you do not necessarily need to spend obscene amounts of money on a fancy architecture. There is much more to it than that.

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API magazine

June 10, 2020

June 10, 2020

November 29, 2019

June 10, 2020

June 10, 2020

June 10, 2020

June 10, 2020

June 10, 2020

November 29, 2019

May 29, 2020

May 29, 2020

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How to WOW your passengers

Figures from Airports Council International (ACI) World for March 2020 showed that global passenger traffic declined by 55.9% year-on-year (YoY) as a result of the unfolding Covid-19 pandemic.

IATA has reported that global passenger demand in April 2020 decreased by 94.3% compared to April 2019.

Cleaning robots could revolutionise hygiene at airports, according to research from SoftBank Robotics.

Oslo Airport (OSL) in Norway has launched a search for suppliers to develop solutions for efficient baggage handling at the airport.

The current need for social distancing and the associated Covid-19 hygiene regulations have forced the management team of Berlin’s Brandenburg Airport (BER) to change its plans for the facility trials that were due to begin on 30 June 2020.

UK-based Able2fly has introduced a track and trace service to protect passengers of reduced mobility (PRM) if they test positive for Covid-19.

In the US, Tampa, FL-based SOMA Global has entered the aviation market by providing a public safety platform to Richmond International Airport (RIC), VA.

INFORM GmbH has entered into an agreement with India’s InterGlobe Aviation Limited (IndiGo) to provide its comprehensive optimisation software suite, GroundStar to IndiGo, to enhance the airline’s workforce management processes.

THE VALUE IN KEEPING ATCOS ENGAGED THROUGHOUT ATM RECOVERY

Brazil’s Salvador Bahia Airport (SSA) has been acknowledged as the ‘Most Sustainable Aerodrome in Brazil in 2019’ by the country’s National Civil Aviation Agency (ANAC).

In the UK, a first-of-a-kind plant making low-carbon jet fuel from household waste is set to get approval after a prolonged planning process drew to a close recently.

Inter airport China

SWIFT Conference & Trade Show

The airline industry has woken up to a new reality under the Covid-19 pandemic, with fears of viral infection during travel layering over concerns about the role of jet fuel in the climate crisis.

Figures from Airports Council International (ACI) World for March 2020 showed that global passenger traffic declined by 55.9% year-on-year (YoY) as a result of the unfolding Covid-19 pandemic.

IATA has reported that global passenger demand in April 2020 decreased by 94.3% compared to April 2019.

Austin-Bergstrom International Airport (AUS), TX, began its transition to renewable natural gas (RNG) on 1 January 2020, with the help of Clean Energy, a provider of natural gas fuel for transportation in North America.

British Airways has initiated the use of artificial intelligence

Changi Airport Group will commit SGD 10 million to up-skill its employees