API magazine
April 23, 2020

Airport Operational Practice – Examples for Managing COVID-19

This document describes a set of typical measures implemented at major international airports, gathered from across ACI’s membership.

Key subjects covered in the publication include:

  • Adaptation of management and planning to respond to COVID-19 impacts
  • Staff management measures including education, wellbeing and health monitoring
  • Passenger management procedures including the introduction of temperature screening, health declaration, and cleaning and sanitizing
  • Changes to facilities management including cleaning of staff and public areas such as restaurants
  • Provision of protective and cleaning equipment
  • Airside operations and safety including risks and operational impacts
  • Security measures including passenger and staff security screening, and
  • Information technology requirements

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