Belfast International Airport (BFS) in Northern Ireland has become the first in the world to adopt Veovo’s next-generation R8 revenue management and passenger engagement applications, part of a predictive collaboration platform for optimised airport operations.
The advanced revenue management functionality automates the end-to-end billing cycle, speeds time-to-invoice, and provides the charging flexibility needed to support airline contracts. The passenger engagement solution, meanwhile, is expected revitalise Belfast’s passenger communications as new airport-wide flight display screens will offer content tailored according to traveller needs. “With traffic up by 43% in the past three years, we needed a modern, open platform to help us handle increased passenger numbers and simultaneously deliver a better traveller experience,” said Chris McGarry, IT manager at BFS.
The platform encompasses all aspects of airport operations management – connecting, automating and optimising plans and processes against real-time airport events. The airport and its partners can access real-time flight and resourcing information to support quick aircraft turnaround, while streamlining the use of limited infrastructures such as gates. Furthermore, the platform helps simplify operations through the automation of several tasks that have, to date, been performed manually.