API magazine
October 1, 2020

Changi Airport Group (CAG) in Singapore has announced that it will commit SGD 10 million to a two-year initiative that will work to up-skill its 2,000 employees in the face of the company’s digital transformation.

The programme will provide employees with adaptive, technological and technical skill sets as preparation for the new jobs and tasks expected to be created by the digitalisation of CAG. Changi Airport Group’s CEO, Lee Seow Hiang, said: “With technology enabling new business models to disrupt the travel landscape, the customer journey is evolving with an expectation for seamless travel experiences. CAG intends to exploit the opportunities presented by digital solutions to serve our customers better. Looking ahead, with Terminal 5 coming on stream in about a decade, the scale of our operations will double, and technology will continue to transform airport operations and the way we work. Digital transformation demands that workers today are up-skilled to accelerate change and meet the challenges of tomorrow. With this investment in digital-focused training, we hope to establish a relevant, ready and resilient workforce.”

Under the Company Training Committee (CTC), signed by multiple executive representatives, Changi Airport Group employees will be given the opportunity to attend a maximum of 10 days of digital-focused training over the two-year time frame.

Activities will include a growth mindset programme designed to strengthen the employee’s readiness to embrace new technologies. Other courses and workshops on offer will work to build competencies in digital skills such as data, robotic process automation, programming and User Interface/User Experience (UI/UX) design.