Meanwhile, amid its ongoing digitalisation efforts, Malaysia Airports will be implementing a Passenger Reconciliation System (PRS) at both terminals at Kuala Lumpur International Airport (KUL) by December 2019.
This implementation is among several identified under the Airports 4.0 initiative. Malaysia Airports COO, Mohd Shukrie Mohd Salleh, said that the PRS will improve the efficiency of KUL and airlines operating at the airport, as it allows for real-time validation of passenger information at all screening checkpoints. He added that airport and aircraft security will also be boosted as baggage belonging to ‘no-show’ passengers can swiftly be identified and offloaded from the aircraft. This will also improve airline on-time performance. “Implementing the PRS will enable passengers to experience a more seamless journey when passing through the various airport checkpoints. The enhanced security aspects from the PRS will also allow Malaysia Airports to implement the ‘open gate’ concept at all boarding lounges at klia2 terminal.