Passngr has become the standard app for flights and airports in Germany in recent years. In the next step, the developers want to conquer the European market.

When's my flight? Where does the luggage arrive? Where can I get the best burger? The app for iOS and Android smartphones offers flight information, airport offers and context-sensitive notifications from a single source - in short, everything that might be of interest for passengers at an airport. The free app was developed in 2016 by Munich Airport in cooperation with Hamburg Airport, Düsseldorf Airport and Muenster/Osnarbrueck Airport. "It was clear to us early on that such a platform would not work on its own because passengers don't want to use a different app for every airport," say project managers Matthias Frick and Thomas Ruh of Munich Airport.

Over time, this insight has spread across the industry: Today, the airports in Frankfurt, Berlin and Vienna are also among the Passngr partners and are currently in implementation – which means that most of the European Lufthansa hubs are included. The list of participating airports is expected to grow further in 2020. Those responsible are aiming above all at European airports outside the German-speaking countries.

For the customer, a larger group of participants means above all more comfort. Already today, various flight data and baggage information as well as digital maps, parking, shopping or gastronomy offers of the respective airport can be found via Passngr. By activating push messages, passengers are notified when boarding begins and at which conveyor belt their luggage will arrive. In the near future, it will also be possible to plan your trip to the airport and receive real-time information on the route and duration from one’s home to the gate and from arrival to destination.

Source: “Flughafen München GmbH & InfoGate Information Systems GmbH”.